Shipping Policy
FiftyFlowers includes our Express Shipping service via FedEx, UPS, or other express shipping services on all bulk flowers available on our website shipped within the lower 48 contiguous United States. Some of our pre-designed flower arrangements (bouquets typically sent for special occasions like Valentine’s Day, Mother’s Day, Birthdays, etc.) and floral supplies may have additional shipping fees associated with them. To calculate your shipping fees for these items, simply add the desired items to your cart and continue to checkout. Shipping costs will be calculated during checkout based on the selected items and shipping address.
Deliveries are available Monday through Friday. For Saturday delivery, please see below.
Special Shipping Charges
Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge.
Saturday Delivery is not recommended for most weddings but may be considered under special circumstances. This option is not available on our website, so if you require Saturday delivery please call and speak to a customer service representative. Saturday deliveries will be charged an additional $25 per box.
Tracking Your Order
Your order can be tracked through the My Account page. Shipments typically begin 24-72 hours prior to your delivery date, if you do not see ordering tracking links please check back closer to your scheduled delivery date
Receiving Your Shipment
Our flowers are shipped from a network of well over 200+ farms around the world. Because of this, it is possible that you will receive one box from one shipping carrier (i.e. FedEx) and another box from another shipping carrier (i.e. UPS) in the same day. Please see the Tracking Your Order information above to learn how to check on your entire order. The flowers may arrive in multiple boxes. We recommend caring for your flowers as soon as possible! Please follow ourFlower Care & Preparationguide for each flower type you are receiving. FiftyFlowers highly recommends that our customers (or a representative) be present for delivery. A signature may be required at the time of delivery, which is up to the discretion of the driver at the time of delivery. FiftyFlowers is not responsible for lost or stolen packages, damage to the products as a result of being left in inclement weather, FedEx/UPS or other shipping delays, delays as a result of Customs and Agricultural inspections, or other acts of nature.
Fiftyflowers provides a Quality Guarantee on all products. This does not, however, include free return shipping nor does it guarantee shipping dates or times. Please visit our Quality Guarantee policy page if you have any questions.
To contact Customer Service please visit our Customer Service page.
