Recommended Delivery Date: 4 days before your event

Symbolism: Moss represents charity

• If your event is Saturday suggested delivery date is Tuesday. 
• Reindeer Moss is non perishable with a long shelf life; you can have it delivered well before your event date.
• Ideal storage is in a cool, dry place, to preserve longevity. 
• Exposure to direct sunlight may cause moss to dry and fade.
• Reindeer Moss is packed in a 12" X 12" X 12" box typically, and packed full with hundreds of pieces. 
• Reindeer Moss can vary in sizes from about 0.5" to around 3".
• Reindeer Moss sheds very lightly when being handled and may have an earthy smell.
• Keep away from open flame. 
• Since Mosses are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this Moss may vary to some degree.

* Package contents and prices are based on availability and are subject to change due to weather and market conditions.

+In the event that a substitution may be necessary to make certain that your moss is delivered on time, we take the utmost care in assuring that your order is as similar to your original choice as possible even if this means substituting moss of higher value. While we will always try to inform under these circumstances, substitutions may be shipped without verbal confirmation from you. 

Moss is shipped directly from our partner farms in boxes. Simply follow these instructions: 

1. Upon arrival, open and inspect the moss.
2. Keep the moss in the box and store it in a cool, dry place. Exposure to light may cause the color to fade.
3. Moss can be reused for multiple events.

• We ship our moss with FedEx Ground. 
• This product is shipped ground and should be ordered 7 days prior to delivery. 
• Deliveries are available Tuesday through Friday.
• The day before your selected delivery date, you will receive an automatically generated tracking number, which you can use to track your package online at www.FedEx.com or www.UPS.com. You can also obtain your tracking number by signing into your FiftyFlowers.com online account.
• In order to ensure proper flower delivery, FedEx and/or UPS will require signature at the time of delivery. Please arrange to have somebody home to ensure proper delivery. In the event that somebody will not be available at the delivery address please leave a note in an obvious place indicating that it is okay to leave your flower package releasing all responsibility and include your name and signature.  If you miss your delivery, please contact FedEx at 1.800-GO-FEDEX or UPS at 800-782-7892 directly with your tracking number to reschedule delivery. 
• Each order must have a valid and working telephone number. FedEx and/or UPS will not accept any orders without a working telephone number. 
• Please review your shipping address carefully. If you provide the wrong shipping address, we are not responsible for any problems that may result. Any shipping redirects or changes will incur a $20 fee and changes may not be feasible as the delivery date approaches, especially once the shipping tracking number has been assigned. 
• FiftyFlowers.com is not responsible for packages that are received before or after the specified delivery date, are lost, stolen or damaged once in the hands of the carrier. In the event that there is a delay with your package, please contact FedEx/UPS directly.
• Shipments to Hawaii and Alaska will be charged an additional $45 per box surcharge. 
• We do not ship to Canada or Puerto Rico.