++Since flowers are a product of Mother Nature and due to variation in monitor resolutions, the exact color tones of this flower
** Package contents and prices are based on availability and are subject to change due to weather and market conditions.
** Your flowers will arrive looking thirsty and sleepy. This is absolutely NORMAL. Please refer to our Flower Care tab on this product page for a descriptive process on care and handling instructions.
** In the event that a substitution may be necessary to make certain that your flowers are delivered on time, we take the utmost care in assuring that your order is as similar to your original flower choice as possible even if this means substituting flowers of higher value. While we will always try to inform under these circumstances, flower substitutions may be shipped without verbal confirmation from you.
Bulk Spray Roses are shipped directly from our Ecuadorian or partner flower farms without water tubes. Before shipping your flowers, we prepare them for their journey with proper hydration methods. If your flowers appear sleepy and thirsty after their journey, it is absolutely NORMAL. Just follow these simple steps and the flowers will bloom delightfully.
Remove flowers from box by cutting any straps. Do not remove the cardboard sleeve or the rubber bands holding the flowers together in a bunch. However, do remove any excess packaging including any plastic wrapping in order to prevent condensation which will cause rotting.
Fill containers with at least 4 inches of fresh, cool water.
Add floral food to prevent bacteria from forming in the water and to give added nutrients to the Roses. If you do not have flower food, it can be purchased at any local florist.
Remove any leaves that fall below the water line. Not removing the leaves may cause bacteria to form and shorten the Rose's life.
Using sharp scissors or a knife, cut the stems diagonally under running water approximately one inch from each stem's bottom edge.
Immediately after cutting, place the stems in the prepared water.
Allow flowers at least 4 hours to hydrate well. Spray Roses may take up to 12 hours to properly hydrate. Leave the plastic or cardboard packaging around the blooms for a minimum of 4 hours. This will allow the Roses sufficient time to hydrate properly.
Keep flowers away from direct sunlight, drafts or excessive heat.
To keep the Spray Roses fresh, change the water every 24 to 48 hours or when the water becomes cloudy. Assure that your flowers have sufficient water. The flowers will drink an exceptionally large amount of water upon arrival.
We ship our Spray Roses with guard petals in order to protect the blooms during shipping. Upon removal of the protective packaging, remove any brown or discolored guard petals. It is not uncommon to remove an average of 3 to 5 petals per bloom.
Remember that exposing Spray Roses to warmer environments (outside, a hot room, etc) will help the flower bloom, and storing your Roses in a cooler environment will slow down the opening process.
FiftyFlowers uses FedEx or UPS for priority overnight delivery service. All deliveries should arrive by 5 pm on your chosen delivery date. Exact delivery times will depend on the service available to your address. Please contact FedEx or UPS to inquire about the guaranteed delivery time for your zip code.
Deliveries are available Tuesday through Friday. For an additional fee, Saturday delivery is available.
The day before each item's selected delivery date, you will receive an automatically generated tracking number to track your package(s) online at www.FedEx.com or www.UPS.com. You may also obtain your tracking number online by signing into your FiftyFlowers.com account.
FedEx or UPS requires a signature at the time of delivery. Please arrange to have someone at your requested delivery location to accept packages. In the event no one is available, please leave a note where the driver will see it and instruct them that no signature is required. Include your name and signature on the note. These instructions release the shipper from responsibility if packages are stolen or contents ruined once they leave the package unattended. A note does not guarantee delivery. It is at the delivery driver's discretion to comply with the request, and in some instances such as with international orders, a signature is required without exception. If you miss your delivery, use your tracking information and contact FedEx at 800-GO-FEDEX or UPS at 800-782-7892 directly to reschedule.
FedEx and UPS require a valid and working telephone number on all orders.
Review your shipping address carefully. Incorrect delivery addresses will incur a $20 fee for changes or redirects once the package is en route, and is the recipient's obligation to cover this fee. FiftyFlowers is not responsible for any issues resulting from incorrect delivery information provided. Please note: changes and redirects may not be feasible as the delivery date approaches, especially once a tracking number is assigned.
FiftyFlowers is not responsible for packages received before or after the specified delivery date, that are lost, stolen or damaged once in the hands of the carrier. In the event your package is delayed, please contact FedEx/UPS directly.
Shipments to Hawaii and Alaska will incur an additional $45 per box surcharge.
