We created our own centerpieces for our wedding/reception. We decided to go with a simple hydrangea. We ordered online, and they called immediately to confirm my order was placed and shipping on the correct date. I called on the Wednesday prior to the delivery on Thursday to confirm that they were delivering on time due to a note on the FedEx tracking. They checked and quickly called me back. We also received a follow-up call on Friday as soon as they were delivered to make sure they had arrived and that I knew the proper care for the flowers. The hydrangeas were well packed, and they came to life as promised after following the care instructions. We were very pleased with the customer service, and the quality of the flowers. It made for a perfect addition to our wedding and reception.