I originally ordered the tie dye dendrobium orchids...then I realized they were the wrong color to match my bouquets! This was after I purchased them. I got ahold of customer service and asked to change my order to the "shock it to me" orchids, and they did with no problem or hesitation! Got the flowers in the mail... Far beyond my expectations! Beautiful! A ton of blooms, great quality, and nicely packaged. I was VERY nervous about ordering bulk flowers online, but you can't go wrong with this website! Very happy with price and quality!