I ordered 200 Akito white roses (medium stem) for our wedding in October. I was so happy with the flowers and the customer service!! I had looked around on the internet to find reviews of different online flower companies and I found excellent reviews for your site. I was nervous about ordering flowers online for such an important event but I had a great experience and I would highly recommend your company. The day the flowers arrived I missed the FedEx delivery (as they had to be signed for) and one of your customer service reps called me right away to let me know. Thanks to that prompt phone call, I was able to call FedEx and they were able to schedule another delivery for that afternoon. The flowers were beautiful. The roses were enormous!! And the stems really didn't have any thorns which made them much easier to prep for the bouquets. The only problem we had was some of the heads snapped off when we were making the bridal bouquets because the flowers were so huge, but that was probably mostly because we didn't have any experience making bouquets before this. And some of the roses needed the very outer petals removed, but they were amazing and they lasted longer than any roses I have gotten! Thank you so much! Courtney