As a first time buyer, I was nervous to order through the mail. I had waited to long to order from my wholesale supplier and really dreaded the thought timewise of driving to Atlanta for an emergency order. Since my order was small and the flowers I was requesting required little to no refrigeration or care, I gave it a risk. I was rewarded with too many flowers, but thats ok this time, and a very happy bride. I would order again. It was a comfort that the staff anticipated my stress in ordering and were there for me every step of the way...I'm sure they deal with anxious flower people all the time. Good job calming my nerves.